We need someone to take ownership of our accounts receivable — not simply send invoices. You would make sure customers are billed accurately and on time, outstanding balances get followed up on consistently, and billing problems get resolved instead of ageing quietly.
This is a 1099 independent contractor arrangement, part time, on a flexible schedule. Hours vary with the billing and receivables cycle. We are looking for an ongoing working relationship, not a one-time collections project.
What you would do
- Prepare and send customer invoices
- Monitor accounts receivable and outstanding balances
- Review aging reports and identify accounts that need follow-up
- Contact customers by phone and email about past-due balances
- Make professional and persistent collection calls
- Track and apply customer payments
- Research and resolve billing discrepancies
- Follow up on declined, missing or incomplete payments
- Keep detailed notes on customer accounts and collection activity
- Give us regular updates on outstanding receivables
- Escalate accounts when they need more than routine follow-up
- Talk to our team about billing and customer account issues
- Reconcile the bank account
- Pay monthly sales tax
- Help with account reconciliation and other billing admin
What we are looking for
- Previous experience with accounts receivable, billing and collections
- Comfortable contacting customers by both phone and email
- Professional and courteous, while staying persistent about collecting
- Strong attention to detail and organisational skills
- Able to work independently and manage priorities without constant supervision
- Comfortable learning and working across several software systems
- Strong written and verbal communication
- Able to handle confidential financial and customer information properly
- QuickBooks or similar accounting software is a plus, not a requirement
The person we have in mind
Someone who owns the receivables rather than processing them. You would actively watch outstanding balances, follow up consistently, talk to customers directly, document what you did, clear whatever is blocking payment, and make sure no account quietly falls through the cracks.
How to apply
Use the form below. Tell us about your experience with accounts receivable, billing and collections, attach a résumé or summarise the relevant work, and give us your proposed hourly rate and roughly how many hours a week you can provide.